Our guarantee is simple.

We promise that you will receive your order in 'new' condition and that all parts will fit as they are supposed to when constructing your cage.

If you are not happy with your order we will gladly refund the purchase price minus the shipping charges that we paid to have it delivered to you.  You will also be responsible for the return shipping charges, packaging, and insurance.

Damages in shipping will be replaced at no cost to you.

If you have any questions about this policy, please call us.